Skip to main content

For NSU CORONAVIRUS / COVID-19 UPDATES click here

Nova southeastern University logo Martin and Gail Press Health Professions Division Library Logo

Martin and Gail Press Health Professions Division: FAQ - Online Transition

FAQ - HPD & TBRCL Virtual Services

Q: Library Access: Is the HPD or TBRC Library open?  
A: Out of the utmost concern to the safety of our patrons and staff, only the HPD Library's Studio is open to faculty by appointment. The Tampa Bay Regional Campus Library is fully operational online to support students, faculty, and staff.  

 

Q: Ask a Librarian: How do I contact a librarian for help using the library?  

A: Contact us at hpdref@nova.edu. Check out other ways to contact us here.

 

Q: Library Resources: Do I still have access to library materials?

A: The library offers an extensive collection of online databases for scholarly research, e-books, streaming video, newspapers, and more. Select your program from the HPD website for relevant library resources for your course of study.  

 

Q: Borrowing Materials: Can I check out library materials? 

A: Physical library materials (books, DVDS, etc) can be requested via the library catalog by selecting "Place Request". Then the items will be mailed out. Items should be returned by mail with tracking as well in a timely manner. We will contact you if an item has been requested by another patron. Holds can also be placed on e-books and e-audiobooks

 

Q: Returning Materials: What options are available for returning library materials?  

A: For safety, the best option is to return by mail. If you have any questions, please email hpdcirc@nova.edu.

  • Return by Mail with Tracking (All Distance Students & Local Students near Main Campus):  Nova Southeastern University, HPD Library Circulation, 3200 S University Drive, Ft. Lauderdale, FL 33328. 
  • Hold Item Until Fall Semester (Local Students near Main Campus with NSU Library Materials): If you're returning to school for Fall and you have not been contacted directly by library staff, it is permissible to hold the item and promptly return it to the HPD Library. While classes may be held online during the summer, certain buildings may be open.  Please check this page and the NSU Coronavirus Response page for updates as this is a rapidly evolving issue. This does not apply to InterLibrary Loan materials that come from another library.  

 

Q: Fines: Will there be late fees for overdue library materials?

A: Overdue fines accumulated between March 12 and May 31 are being waived. This excludes replacement fines for billed items that have not been returned. Any outstanding items should be mailed with tracking back to the library. For more information, please email hpdcirc@nova.edu.

 

Q: Course Textbooks: Can I still check out the three-hour loan textbooks?

A: To ensure equitable access to these textbooks, we can send you a book chapter of the requested textbook via Document Delivery request through ILLiad.  For more information, please email illhpd@nova.edu.

 

Q: ILL: Is Interlibrary Loan (ILL) / Document Delivery currently available? 

A: All library users may continue requesting articles and book chapters that can be delivered electronically through ILLiad. Current NSU students, faculty, and staff may also request books, which will be delivered to them by mail. Please return ILL materials by with a tracking number to: Nova Southeastern University, HPD Library Circulation, 3200 S University Drive, Ft. Lauderdale, FL 33328.  (Please note that delivery times may take longer than usual due to other library closures.) For more information, please email illhpd@nova.edu.

 

Q: Log-in: My library log-in is not working. How can I access my account or databases? 

A: Please report log-in issues using our online form

 

Q: WCC: Is the NSU Writing and Communication Center (WCC) open?

A: The WCC is currently operating entirely online. Visit the WCC website for details.

 

Q: Canvas: I’m experiencing technical issues with my NSU Canvas course. Who should I contact for help?

A: Please contact NSU’s Help Desk by phone 954-262-4357 (HELP) or email help@nova.edu.

 

Q: Study Rooms: Can I still reserve or use a study room? 

A: The use of library study rooms is suspended until further notice.

 

Q: Lost-and-Found: I think I left something in the library. Who should I contact?

A: Please contact the NSU Public Safety Lost and Found Center at 954-262-8985 (Davie) or 813-574-5296 (Tampa Bay) for assistance.