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Martin and Gail Press Health Professions Division: Frequently Asked Questions - 2020 Library Services

FAQ - Press HPD & TBRCL Services Overview (Updated 9-23-2020)

Q: Library Access: Is the Press HPD or Tampa Bay Regional Campus (TBRC) Library open?  
A: Yes, we're operating at a limited capacity with enhanced safety measures and policies to ensure the safety and health of our students, staff, and faculty. Review our new hours and the safety procedures for HPD Library and/or TBRC Library.  Don't forget -- you can always utilize our online resources and connect with a librarian anywhere you have internet access. 

   

Q: Study Rooms: Can I still reserve or use a study room? 

A:  Yes. All study rooms are intended for individual study spaces unless otherwise noted.  Also, open study spaces with socially distanced furniture are available. 

  • PRESS HPD: Study Rooms within the Press HPD Library are available from Monday and Friday 7AM-7PM & Tuesday through Thursday 7AM-9PM for single-person use for three (3) hour time periods.   Rooms are available first-come, first-serve at the Library Front Desk. 
  • TAMPA BAY: Study Rooms at Tampa Bay are available from Monday -  Thursday 8:30AM-8PM & Friday 8:30AM-4:30PM for single-person use for three (3) hour time periods.  Rooms are available first-come, first-serve at the Library Front Desk. Online reservations are unavailable at this time.
  • For more information, review the safety procedures for HPD Library and/or TBRC Library.   

 

Q: Ask a Librarian: How do I contact a librarian for help using the library?  

A: Walk-in librarian help is available between M-F 9am-5pm at both Press HPD Library and the Tampa Bay Regional Campus Library. You can also send your questions to hpdref@nova.edu. Check out other ways to contact us here.

 

Q: Library Studio?

A: The Press HPD and Tampa Bay Library Studios are open to faculty by appointment. 

 

Q: Library Resources: Do I still have access to library materials?

A: The library offers an extensive collection of online databases for scholarly research, e-books, streaming video, newspapers, and more. Select your program from the HPD website for relevant library resources for your course of study.  

 

Q: Borrowing Materials: Can I check out HPD library materials? 

A: Physical library materials (books, DVDS, etc) located at the Press HPD Library can be requested via the library catalog by selecting "Place Request". Then the items will be mailed out. Items should be returned by mail with tracking as well in a timely manner. We will contact you if an item has been requested by another patron. Holds can also be placed on e-books and e-audiobooks

 

Q: Returning Materials: What options are available for returning library materials?  

A: There are a few options for returning materials.  

  • Return items in-person. Please see our updated hours
  • Return by Mail with Tracking (All Distance Students & Local Students near Main Campus):  Nova Southeastern University, HPD Library Circulation, 3200 S University Drive, Ft. Lauderdale, FL 33328. 

 

Q: Reserve Textbooks: Can I still check out the three-hour loan reserve textbooks?

A: Yes, Reserve Textbooks may be checked out for three-hour loan periods.  Reserve textbooks may not leave the library. Additionally, to ensure equitable access to these textbooks, we can send you a book chapter of the requested textbook via Document Delivery request through ILLiad.  For more information, please email illhpd@nova.edu.

 

Q: ILL: Is Interlibrary Loan (ILL) / Document Delivery currently available? 

A: All library users may continue requesting articles and book chapters that can be delivered electronically through ILLiad. Current NSU students, faculty, and staff may also request books, which will be delivered to them by mail. Please return ILL materials by with a tracking number to: Nova Southeastern University, HPD Library Circulation, 3200 S University Drive, Ft. Lauderdale, FL 33328.  (Please note that delivery times may take longer than usual due to other library closures.) For more information, please email illhpd@nova.edu.

 

Q: Log-in: My library log-in is not working. How can I access my account or databases? 

A: Please report log-in issues to hpdref@nova.edu. 

 

Q: WCC: Is the NSU Writing and Communication Center (WCC) open?

A: The WCC is currently operating entirely online. Visit the WCC website for details.

 

Q: Canvas: I’m experiencing technical issues with my NSU Canvas course. Who should I contact for help?

A: Please contact NSU’s Help Desk by phone 954-262-4357 (HELP) or email help@nova.edu.

 

Q: Lost-and-Found: I think I left something in the library. Who should I contact?

 

A: Please contact the NSU Public Safety Lost and Found Center at 954-262-8985 (Davie) or 813-574-5296 (Tampa Bay) for assistance.